Connected Car Expert UX Evaluation

Building on SBD's long history of user experience testing and analysis, we are putting nine influential new systems to the ultimate test

Introduction

In these reports, we provide a comprehensive analysis of the leading navigation and infotainment systems in the European, Chinese and US markets.

The reports are split into key sections covering system highlights and lowlights, system scoring, features and functionality, performance, dynamic testing, and methodology.

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Key questions answered

How do the systems compare in usability?

How do features and functionalities score in customer satisfaction?

What are the positives and negatives of each system?

Features and benefits

Features

This report covers the critical details of the navigation, infotainment, and telematics systems with a focused approach

Benchmark your competitiveness with a clear, quantifiable evaluation of the vehicle ownership experience

Benefits

Better understand the capability of each system with a detailed breakdown of the features and functionality offered in each car

Follow these insights to develop attractive, flexible and intuitive systems that drive customer satisfaction and brand loyalty

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