top of page

EV Apps & Digital Consumer Experience Guide

New for 2024



Electric Vehicles


Report code:


Report Preview

To help you evaluate this report in more detail, you can download a preview covering the report topic, the full table of contents, who the report benefits, and a number of slides from the actual publication.

To inquire about report pricing, please use the Request Price button below. Discounts may apply for a multi-report bundle purchase.



Publication Format













About this report

EVs have entered the mainstream and are now becoming more accessible as automakers target new consumer demographics with new models launched across a range of segments and price points. A common feature shared by these models, regardless of their category or pricing, is an ecosystem of EV-specific apps and services.

Here, EVs rely on a multi-channel communications approach that unites smartphone apps, owner portals and in-vehicle systems to inform the owner on battery status, charger availability, digital payments, and EV value-added services. With this approach playing a key role in the EV experience, it is critical for OEMs to balance a rich ecosystem of EV-focused digital apps and services with a holistic consumer journey that informs, supports, and maximizes the end consumer experience.

The EV Apps & Digital Consumer Experience Guide provides a detailed breakdown of how automakers are offering EV apps and a digital consumer experience through five key steps. While offering insight into how digital tools and services can be leveraged to drive EV adoption, the report also identifies the best practices for digitizing key components of the EV user journey and understands how the remote and in-cabin vehicle experiences work together to deliver information and support new EV-related digital experiences.


How can the EV digital experience be customized, personalized, and further digitzed overall?


What EV apps are in the market from each OEM, and what level of features are enabled?


Benchmark and ensure your competitiveness as you better understand each OEM's end-to-end digital experience for EV information and services

Key Questions & Benefits


Gain insights into leveraging digital tools and services to convince weary consumers on the benefits of EVs and reduce anxiety/barriers to adoption

You may already have access!

The quickest way to check if your company already has access is to register.

If your company already has a history working with SBD (much of the automotive industry does) you may already have access to this report and others!

Click View on Portal to register for an account. You will be able to access any of the currently available reports that your company has purchased, download samples from our full report library, read a few complimentary reports, request report pricing, meet your account manager and even commission bespoke consulting support.

bottom of page