About this report
In this edition, the UX team is testing the Renault Megane.
The Megane’s OpenR link system is doubly surprising: firstly, a new system on a new EV platform that demonstrates a relatively high level of stability, and secondly, a Renault system that manages to score significantly higher than many industry leaders. With large screens, a positive user experience, a flat information architecture, highly responsive interactions and a pleasing level of functionality, the overall impression is of a premium system that for the most part succeeds in carrying over the slick experience of a high-end tablet interface into the car.
SBD’s HMI UX Evaluation Report Series provides a comprehensive assessment of the latest systems released globally. Over the course of this year, our team of HMI and UX experts will benchmark six vehicles from Europe, the US, China, and Japan to understand who is leading in the space, and who is falling behind. Each report helps provide an indication of what the final customer experience of each vehicle should be. In doing so, the team thoroughly scores and analyses them across several HMI domains.
These include the vehicle’s ADAS, infotainment, navigation, voice recognition, connected feature, and convenience capabilities. Our experts assess the reliability of each domain - testing their repeated usability, evaluating whether their solutions provide the features that customers expect and need, and gauging how easy these features are to learn. Likewise, the potential perceived quality of individual HMI components is measured against its impact on the overall customer experience.