在SBD Automotive的十年

今天，Jo Jones ，SBD Automotive 的首席人力资源官正在面试Connie Gu，她目前正作为一位休产假的SBD中国的高级专家的替补。她已经为我们工作了近十年，在公司自身快速发展的同时，她的事业也得到了快速发展。

Jo Jones在介绍您在SBD Automotive 的工作之前，我想请您介绍一下您加入我们之前的背景。

Connie Gu: Sure! So prior to joining SBD, I did an International Business degree in China followed by a master’s degree in Strategic Marketing at Cranfield University in the UK. After that, I noticed a job advert for a temporary research role where being fluent in Chinese was a key requirement. While I wasn’t as experienced in the automotive side at the time, I had studied market research – so everything was new to me back then. I started working at SBD 10 years ago in December 2011, meaning I’ve spent a third of my life working here!

JJ：你还记得我们的第一个临时角色吗？

CG: I remember working on a big project for SBD UK that involved researching features and fitment of connected car services. Back then, the company had around 20 employees at their UK office, now we have more than 100 people working around the world! When I was briefed and shown what to do, I really found it interesting to do desk research. This involved searching for information on websites and presenting that research as a PowerPoint report. The project itself was very detail-oriented, which I really enjoyed.

当我继续在 SBD 工作时，我发现那里的人非常友好和热情。当时的办公室很小，每个人都很好相处。我继续担任临时员工，直到我看到了消费者研究工作的机会，我对此很感兴趣，并很快参与其中。与此同时，以中国为重点的研究业务有所增加，因此我于 2012 年 3 月获得了在 SBD 长期工作的机会。

JJ：你能在这么短的时间内发展和学习到这么多东西，这很了不起！自从担任长期职务以来，您的职业生涯涉及哪些方面，您的需求发生了哪些变化？

CG: I was usually involved in consumer studies projects but continued working on desk-based research for reports and client projects. Two years after this, I became a specialist. I then took maternity leave in 2018 and returned part time. I think flexibility is an important factor as to why I stay with SBD, especially when I have a young family. I really needed that flexibility, so SBD gave me the opportunity to work part time in March 2019 and it was agreed with no problem. I then returned to working full-time in August.

JJ: 之后不久，英国因 COVID-19 大流行而处于封锁状态，SBD 是如何支持你们渡过难关的？

CG: During that time I was able to work different hours to balance working and looking after my family. SBD allowed me to work during these non-conventional hours, sometimes after 8PM or earlier in the morning. This flexibility really helped me during that time. In August 2020, I moved to China and since then it’s been busy. I’m now covering for a Senior Specialist at SBD China while she is on maternity leave as part of my development plan. I was first made aware of the role through SBD’s new policy of advertising all vacancies internally and was the first employee to accept an internal move through this practice.

JJ：很高兴听到SBD多年来对您的支持，以及您对在这里工作的喜爱！SBD 中国的工作环境如何，与英国有何不同？

CG: We’re quite busy with consumer research studies in China. Right now, I’m involved with two studies that involve focus groups, in-depth surveys, and in-car testing – all of which I find are very interesting processes to carry out. The industry telematics and autonomous vehicles are both developing areas here and there’s a good future for both. I find that I work in an industry that is developing so quickly with so many new technologies and that’s why I enjoy working with SBD, because working on something so new and so exciting really keeps me engaged.

工作环境本身就充满活力和紧张，这让我成长很快。例如，与英国客户相比，中国客户通常要求更快的周转时间，并且更喜欢面对面而不是电话沟通。因此，在这样的工作强度下，我既享受工作的节奏，也享受它如何提高了我面对客户和与客户沟通时的信心。

JJ：你在 SBD 最大的发展和成长机会是什么？

CG: One of our clients is an expert in autonomous driving technologies and is currently doing a consumer study focused on it. They’re a consumer expert in the field and have a lot of experience, so I was able to learn more about consumer studies skills and techniques through them. I also learned more about the technologies that go into autonomous vehicles, including how the systems in these vehicles work and the different sensors they use. Both myself and the client were discussing these vehicles with the customers on-site which gave me valuable insights into project management as well as customer co-ordination and communication.

这个项目拓宽了我对整个汽车行业 了解，我的很多工作都集中在车联网技术上。在SBD中国的工作经历是我在公司最大的学习机会，现在我已经成为高级专家，我将有更多的机会学习。与我在英国的职业生涯相比，我现在学习得非常快，因为这里的行业发展速度非常快。在这里，我也有更多机会接触客户，直接与他们交谈，而不是通过电话。

JJ：在 SBD 工作期间，你最喜欢的回忆是什么？

CG: It’s always great to receive positive client feedback. We are dealing with the client’s request so effectively and efficiently that we are thinking ahead of them on what they need to do next, so it’s really nice to have this kind of feedback. Another client, a major OEM, also told us that SBD China is ‘one of the most professional teams they have dealt with’.

JJ：最后，SBD中国的文化和氛围如何？

CG: While the atmosphere is generally busy, we also make time for downtime and fun. Recently, we’ve been out for dinners for both offices for the mid-autumn festival and we often take part in other team-building social activities outside of work.