Nuance Communications announced that its Dragon Drive artificial intelligence (AI) platform for the connected car now features expanded conversational and cognitive capabilities for its Automotive Assistant to provide everyone in the car – drivers and passengers – with the ability to ask for navigation, music, content and other in-car features just by speaking – no wake-up phrase or button press required. Dragon Drive is also expanding car-to-home and home-to-car interoperability for automakers with the ability to create their own customized in-car infotainment features that can talk to and control smart home systems and applications.
A recently published survey conducted by Nuance among the world’s leading automakers has shown that more than 90% of participants confirmed that AI is important or very important to their company’s human machine interface (HMI) strategy, with 85% of respondents adding that personalization of that experience is important or very important. Additionally, 43% of respondents noted that AI will have the greatest impact on increasing overall user satisfaction with their in-car systems.
Dragon Drive can interact with passengers in each seat through a combination of its automotive-grade signal enhancement and acoustics innovation with voice-biometrics, ambient wake-up, hybrid embedded-cloud speech recognition and natural language understanding, and text-to-speech. Dragon Drive’s entire stack is powered by Nuance’s innovative machine learning and contextual reasoning to create an AI platform optimized for the connected car – and ultimately an assistant that is able to listen, understand, anticipate, respond and proactively engage with both drivers and passengers. So even a passenger in the back seat can say “play my favorites” and Dragon Drive’s Automotive Assistant delivers a personalized streaming radio station or playlist.
Dragon Drive is also advancing the vision for car-to-home and home-to-car interoperability with a flexible platform that allows the automotive assistant to easily integrate with third-party apps and services such as lighting, security and other smart home hub services, giving drivers and passengers the ability to stay connected to the car and the home no matter where they are.
Dragon Drive powers more than 160 million cars on the road today across more than 40 languages, creating conversational experiences for Audi, BMW, Ford, GM and many others.
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